GARALAPIN HOUSE BED & BREAKFAST

Copyright 2014 Garalapin House Bed & Breakfast

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Isle of Skye

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'OPEN ALL YEAR'

Garalapin House Bed & Breakfast - Terms & Conditions

 

We look forward to meeting you. When you booked with us, you are entering into an agreement with us. Please read our terms and conditions below:

 

Arrival & Departure

Standard check in time is between 4pm and 6pm. We understand some visitors may arrive slightly later due to ferry times etc. This is not a problem. Just let us know in advance. Otherwise the room will be available to re-let.

Guests are asked to vacate their rooms by 10am.

 

Reservations

Please note the cancellation policy before committing to a reservation.

 

In order for us to confirm a reservation, we will email you a booking confirmation. For some bookings a deposit will be required. Deposit payment is taken using Paypal. All you need is an email address and credit or debit card to make the payment. Please note, a small Paypal fee will apply and you will be informed of the amount in the booking confirmation email. Usually between £2.75-£5.00.

 

Cancellation By The Guest

We are a small business so a cancellation can have a big impact on us. However we do realise that unforeseen circumstances can arise and we will endeavour to be as helpful as possible during these times to try and avoid charging cancellation costs..

 

We ask that guests contact us as early possible if they need to cancel their booking.  We will then try to re-let your room/s. If cancellation is made within 7 days of your booking and we are unsuccessful at re-letting the room/s, the deposit will not be refunded or if a deposit has not been paid, a 25% charge for the full duration of your booking will apply.

 

Non-arrivals will be charged the full 100% for the duration of the booking.

 

Cancellation By Us

Should we need to cancel your booking, we will contact you as early as possible. If applicable, we will refund any deposit paid. If you would like us to, we will endeavour to book you another bed and breakfast offering the same level of facilities we offer.

 

Health & Safety

To comply with our house and business insurance no cooking is allowed in the bed and breakfast rooms. Breakfast is included in the price but we do not offer self-catering facilities. We will happily recommend places that offer lunches and evening meals.

 

In addition our insurance states that no children under the age of 16 years old are to be left alone in the house without a responsible adult.  

 

We are a non-smoking household.

 

Any guests refusing to comply with these requirements or displays any other unacceptable behaviours that could cause harm or offend others  will be asked to leave. Account will be required to be settled before departure and no refund offered.

 

Bed & Breakfast Facilities

We hope you feel comfortable in your rooms and enjoy your breakfast. We ask guests to order their breakfast the night before and it will normally be served at 8am / 8.15am. We realise that some guests have to leave early due to ferry bookings and wherever possible, we will try to accommodate an early breakfast option; served here or one to take with you. Please let us know in advance if this is required. The same applies if you have any special dietary requirements.

 

We do not offer self -catering facilities. If you require a laundry service, we can guide you to the public laundrettes in Portree and Staffin.

 

Garden Area

We are happy for your children to use the play equipment sited opposite the breakfast area. It is our own private play area and although we have given every consideration to the safety of it, we cannot be held responsible or liable for accidents which occur when children are playing on the

equipment. We recommend children are supervised by a responsible adult at all times.

Feel free to visit our chickens but please don’t let little ones chase them, they get scared & it disrupts their laying and we need their eggs for your breakfast  We usually ask our little guests to feed the hens after breakfast.

 

Damages & Breakages

Please take care of our home. We understand that accidents can happen and if it does please let us know straight away so we can act quickly. We do not normally charge for breakages but we reserve the right to charge for repair or making good if the damage is significant.

 

Car Parking

Two guest parking spaces are available directly outside our home. We are not responsible for any damage or theft to vehicles or contents.

 

General

We reserve the right to amend these terms and conditions at any time.